AIMPrivacy Policy
Last updated: 25 September 2026
This policy explains what personal data AIM E-Com Agency collects through www.aimecomagency.com, why we collect it, who we share it with and what rights you have. It applies to visitors and potential clients worldwide, including the European Union, the United Kingdom, the United Arab Emirates, the United States and Armenia.
1. Who we are
AIM E-Com Agency is an e-commerce and digital marketing agency based in Armenia. We are responsible (the "controller") for the personal data described in this policy.
Contact for all privacy questions and requests: aimecomagency@gmail.com
2. What data we collect
Data you give us
When you request a call through our form, we collect your name, email address, WhatsApp number, the service you are interested in and, if you choose to add them, your brand or store link and any message you write. If you contact us directly on WhatsApp or by email, we receive the details and messages you send.
Data collected automatically
- Only if you accept cookies: Google Analytics and the Meta Pixel collect information about your visit, such as pages viewed, buttons clicked, device and browser type, approximate location and the website or ad that brought you here.
- If you decline cookies: no analytics or advertising cookies are set. Google may still receive basic, cookieless signals (such as a page load) without identifiers, which it uses for aggregated measurement.
- Always: our hosting provider records standard technical logs, such as IP address and time of request, to keep the website secure and working.
We do not ask for sensitive data (for example health, religion or financial account details). Please do not include it in your message.
3. Why we use your data and our legal basis
| Purpose | Legal basis (EU/UK GDPR) |
|---|---|
| Reply to your request, arrange and hold a call, and prepare a proposal | Steps you asked for before a contract |
| Provide our services if you become a client | Performance of a contract |
| Measure website visits and the results of our ads | Your consent (cookie banner) |
| Show our ads to relevant audiences on Meta and Google | Your consent (cookie banner) |
| Keep the website secure and prevent abuse | Legitimate interests |
| Keep records required by law, such as invoices | Legal obligation |
We do not use your data for automated decisions that have legal or similarly significant effects on you.
4. Who we share data with
We do not sell your personal data. We share it only with service providers that help us run our business:
- Netlify (website hosting)
- Google (Google Analytics, Google Ads and Gmail)
- Meta Platforms (Meta Pixel for ad measurement, and WhatsApp for messages)
We may also disclose data if required by law or to protect our legal rights.
5. International transfers
Our service providers may process data outside your country, including in the United States. Where the law requires it, these transfers are protected by safeguards such as the European Commission's Standard Contractual Clauses or equivalent mechanisms used by those providers.
6. How long we keep data
- Call requests and messages: up to 24 months after our last contact, unless you become a client.
- Client records: for the duration of our work together and afterwards as long as needed for legal, tax and accounting purposes.
- Analytics data: up to 14 months in Google Analytics.
- Your cookie choice: stored in your browser until you clear it or change it.
7. Cookies
Analytics and advertising cookies are used only after you click Accept. You can change your choice at any time with "Cookie settings" at the bottom of our home page, or by clearing cookies in your browser.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics | Counts visits and measures how the site is used | Up to 2 years |
| _gcl_* | Google Ads | Measures which ads lead to requests | Up to 90 days |
| _fbp, _fbc | Meta | Measures ad results and builds ad audiences | Up to 90 days |
| aim_consent | This website (browser storage) | Remembers your cookie choice | Until cleared |
8. Your rights
Depending on where you live, you may have the right to:
- access the personal data we hold about you and get a copy of it
- correct inaccurate data
- delete your data
- restrict or object to how we use it
- receive your data in a portable format
- withdraw your consent at any time, without affecting earlier use
To use any of these rights, email aimecomagency@gmail.com. We will reply within 30 days and may ask you to confirm your identity. You can also complain to your local data protection authority, for example a supervisory authority in the EU, the Information Commissioner's Office in the UK, the UAE Data Office, or the Personal Data Protection Agency of Armenia.
Additional information for US residents
Residents of California and other US states with privacy laws have the right to know what personal data we collect, to request its deletion or correction, and to opt out of the "sale" or "sharing" of personal data for targeted advertising. We do not sell personal data for money. Using the Meta Pixel and Google Ads for advertising may count as "sharing" under some state laws. You can opt out at any time by clicking Decline in our cookie banner or by emailing us. We honor Global Privacy Control signals where required. We will not treat you differently for using your rights.
9. Security
Our website uses encrypted HTTPS connections, and we limit access to personal data to people who need it to respond to you. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your data.
10. Children
Our services are for businesses and are not directed at anyone under 16. We do not knowingly collect data from children. If you believe a child has sent us data, contact us and we will delete it.
11. Changes to this policy
We may update this policy as our business or the law changes. The date at the top shows the latest version. Significant changes will be highlighted on this page.
12. Contact
AIM E-Com Agency, Armenia
Email: aimecomagency@gmail.com